Our Team
Business Developer
Ben
Ben, our team leader here at Fika, is always on the hunt for the best, most reliable coffee equipment to add to Fika's portfolio. While scouring the world for the next great brew tech, he's probably sipping a hot chocolate (because even coffee pros need a sweet sidekick).
Ben's also dreaming of fitting in a round of golf sometime soon — though between work and his hot chocolate obsession, that might be a challenge. Watch this space!
Operations Specialist
Callum
Callum is the friendly face prepping your coffee orders, managing inventory, and making sure logistics run smoothly at Fika. If you need something sorted, he’s your man.
In his spare time, he’s out saving lives as a volunteer firefighter (talk about a real-life hero!). And after a busy day, you’ll probably find him on the golf course or sipping on his favourite drink — a hot chocolate because hey, even coffee pros need a break sometimes!
Operations Technician
Matt
With nearly 15 years of experience as a qualified electrician, Matt brings a wealth of technical know-how to his role as Operations Technician at Fika. Whether he’s installing new coffee machines or keeping our equipment in top shape, Matt’s the guy making sure everything runs smoothly behind the scenes.
His drink of choice? A strong, no-nonsense long black — and when he’s not out on the road or in the workshop, you might just find him working behind the scenes in New Zealand’s film industry. Yep, coffee and cables are kind of his thing.
Accounts Administrator
Donna
Donna is our go-to guru when it comes to all things accounts. From handling payments to managing customer leases, she keeps the financial side of Fika running smoothly — and always with a smile. A true whizz with numbers, she makes the complicated stuff look easy.
Outside of work, Donna’s all about family time and making meaningful memories with her loved ones. She’s got a big heart, a warm presence, and a trusty keep cup always ready for her favourite brew — a classic flat white.
Marketing Coordinator
Pippa
Pippa’s creative flair and eye for detail made her a perfect fit for the role of Marketing Coordinator here at Fika. She keeps our online store running smoothly, helps launch exciting new products, and brings our brand to life through publications and promotions.
When she’s not busy crafting content or planning the next big thing, Pippa’s spending time with her young children — and chasing the rare luxury of finishing a caramel latte while it’s still hot!
Merchandiser
Ashleigh
Ashleigh plays a vital role in keeping our customers stocked, satisfied, and ahead of the curve. As our merchandiser, she’s the friendly face delivering, displaying, and rotating our coffee and snack consumables — all while keeping a keen eye on the latest market trends.
Her go-to drink? A trendy Matcha Latte — especially when paired with good company.
When she’s not on the move, Ashleigh loves spending time with friends and soaking up the joys of being a mum.
Warehouse Supervisor
Miles
Miles is the behind-the-scenes all-star who keeps our warehouse running like a well-oiled (and well-caffeinated) machine.
He’s got a knack for tinkering with machines — a true hands-on problem solver. While he may be surrounded by coffee all day, his drink of choice is a cozy hot chocolate (we don’t judge!).
After hours, you’ll find Miles out walking his dog Reggie or getting creative in the garden — his happy place when he’s not keeping things moving at Fika HQ.
Sales Consultant
Sarah
With over 10 years of sales experience and a background as a skilled café barista, Sarah brings the perfect blend of industry know-how and genuine passion for coffee to our team. Personable, bubbly, and always up for a chat, she’s a natural at helping customers find the perfect coffee machine for their needs. A true coffee addict (her words, not ours!), she swears by a good piccolo to kick-start her day.
If you're looking for expert advice with a friendly face, Sarah’s your go-to.