Ben
General Manager
Ben, our team leader here at Fika, is always on the hunt for the best, most reliable coffee equipment to add to Fika's portfolio. While scouring the world for the next great brew tech, he's probably sipping a hot chocolate (because even coffee pros need a sweet sidekick).
Callum
Operations Specialist
Callum is the friendly face managing our warehouse inventory and shipping customer orders. He makes sure logistics run smoothly at Fika. To kick off a busy day, you’ll likely find him in the Fika showroom whipping up his favourite hot beverage.
Matt
Operations Technician
With nearly 15 years of experience as a qualified electrician, Matt brings a wealth of technical know-how to his role installing new coffee machines and keeping Fika's equipment in top shape. His drink of choice? A strong, no-nonsense long black.
Donna
Accounts Administrator
Donna is a seasoned pro when it comes to all things accounts. From payments to customer leases, she keeps the financial side of Fika humming— and always with a smile. A true whizz with numbers, she makes the complicated stuff look easy. Her favourite brew? A classic flat white in her trusty keep cup.
Pippa
Marketing Coordinator
Pippa’s creative flair and eye for detail made her a perfect fit for her role at Fika. She keeps our online store and website running smoothly, helps launch exciting new products, and brings our brand to life through publications. Pippa remains optimistic in her quest to finish a cappuccino while it’s still hot!
Ashleigh
Merchandiser
Ashleigh plays a vital role in keeping our customers stocked, satisfied, and ahead of the curve. As our merchandiser, she’s the friendly face delivering, displaying, and rotating our coffee and consumables. Her go-to drink? A trendy Matcha Latte — especially when paired with good company.
Vernon
Head of Coffee
With over 13 years of dedicated experience behind the coffee roaster, Vernon is a true expert in coffee. Known for his welcoming smile and hospitable nature, he now specialises in guiding businesses to the optimal machine and bean combination for their unique needs.
Sarah
Sales Consultant
With over 10 years of sales experience and a background as a skilled barista, Sarah brings the perfect blend of industry know-how and passion for coffee to Fika. A true coffee addict (her words not ours), she swears by a good piccolo to kick-start her day.
Peter
Technician
Evana
Apprentice Technician
Meet Evana — our determined apprentice technician who won’t stop tinkering until a job is just right. She finds real joy in bringing coffee machines back to life and keeping everything organised. Powered by her favourite: a caramel latte, she’s the perfect mix of precision and persistence.
Miles
Merchandiser
Miles is on the move delivering coffee beans and essential consumables directly to customers, making sure everything is fresh, and stocked right on time. When it’s time for a break, Miles skips the coffee and goes straight for a hot chocolate — simple, comforting, and always dependable, just like his service.
Adam
Technician